Privacy Policy
Effective Date: March 4, 2026
At True Brand Guide, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.
1. INFORMATION WE COLLECT
We collect information that you provide directly to us, including:
- Name and email address
- Billing information and payment details
- Purchase history and download information
- Communications with us
We also automatically collect certain information when you visit our website:
- Browser type and version
- IP address and device information
- Pages viewed and time spent on our site
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Deliver digital products and customer support
- Send order confirmations and updates
- Communicate about products, services, and promotions (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
3. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information with:
- Service providers (payment processors, email services, hosting providers)
- Law enforcement when required by law
- Business transfers (in the event of merger or acquisition)
4. YOUR RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to processing of your information
For California residents: You have additional rights under CCPA, including the right to know what personal information is collected and the right to opt-out of sale of personal information.
5. DATA SECURITY
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. COOKIES
We use cookies to enhance your experience. You can control cookie preferences through your browser settings.
7. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The effective date will be updated accordingly.
10. CONTACT US
For questions about this Privacy Policy, please contact us at:
Email: support@truebrandguide.com
Website: https://truebrandguide.com